The European trust brand

Trust is the basis for all transactions. Without trust, there are no open exchanges, no purchases, no sales. In the digital world, trust has become increasingly crucial. Trusted Shops is the European trust brand providing companies and institutions with all the tools they need to inspire trust among consumers.

Thomas Karst, Ulrich Hafenbradl, Jean-Marc Noel
“At the dawn of e-commerce, we told ourselves: Imagine what it would be like if there were a sign for trustworthy online shops. And 15 years later, here we are: the European trust brand in e-commerce.”
Thomas Karst, Ulrich Hafenbradl, Jean-Marc Noël – The founders and managing directors

Many experts, one objective

Just like many of our customers, we too operate at an international level. Indeed, Trusted Shops has developed into a truly European company with more than 300 employees from over 27 countries. We work from six locations: Germany (Cologne), France (Amiens & Lille), Poland (Warsaw), the UK (London) and the Netherlands (Amsterdam) and we operate in 11 markets throughout Europe. We are UX designers and commercial lawyers, customer service managers and data science engineers, social media specialists and IT consultants. This wide range of profiles makes our team diverse while our common objective unites us: we are all committed to trust.

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A selection of our clients

aboutyou
ao
bonprix
cosmosdirect
decathlon
dertour
fleurop
gaastra
hiscox
ltur
macway
mediamarkt
o2
obi
sarenza
showroomprivet
snipes
sunexpress
tailorstore
tennispoint
thalia
ugg
zalando