360° platform for experience feedback

Let´s build your Experience Feedback Culture together.

Your software for experience feedback

Optimise decision-relevant touchpoints of your customer journey and employee lifecycle on the basis of authentic feedback - all for your company's success.

eTrusted for

Customer Experience Feedback

MASTER customer journey 2 no Text

Customer feedback is the basis for your successful further development.

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eTrusted for

Employee Experience Feedback

MASTER employee journey 2 no Text

Integrate eTrusted and collect real feedback from your teams and leaders.

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eTrusted for

Situational Experience Feedback

MASTER situative journey 2 no Text

Integrate eTrusted at every individual touchpoint with your stakeholders.

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Your benefits at a glance

EF icon REPUTATION

Increase trust and improve reputation.

EF icon PROCESSES

Identify weaknesses and optimise processes.

EF icon customer happiness

Improve customer experience and increase customer lifetime value.

EF icon CUSTOMER LOYALITY

Increase customer loyalty and repurchase rates.

EF icon increase

Support acquisition and increase the rate of new customers.

EF icon HAPPY Employee

Increase employee satisfaction and support employer branding.

EF icon LOTS OF CUSTOMERS 1

Increase customer satisfaction and improve the recommendation rate.

EF icon innovation

Discovering trends and driving innovation.

Our 360° platform for your company

With eTrusted you get an all-in-one platform that supports your company and your brand holistically in the topic of experience feedback and management. From collecting your feedback, to managing, analysing and publishing it using your own widgets, to deriving optimisation measures - eTrusted is your partner.

Contact our experts

Contact us and get a personal insight into our 360° platform.

We'll show you how eTrusted Experience can help you integrate feedback into your business and significantly improve your customer and employee experiences.

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Our industries

Get an insight into the possibilities of cooperation - especially in your industry.